Issue resolved

this is a test

We have resolved the issue

Timeline of the first incident

At 08:30 we started received first reports from users, that a login to the application was no longer possible.

Monitoring start to show timeouts at 08:31 and waited 5 minutes before automatically creating an incident, which then happend at 08:36.

By this time, it was clear that the outage was global for all users of MP and emergency troubleshooting was started.

After initial investigation of basic network infrastructure, a failed infrastructure update, tha...